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MARKET RESEARCH

Firmus Advisory offers a comprehensive range of market research services including market and sector insights as well as customer satisfaction studies.

The market research department employs the full set of market research tools (depending on a business’ particular need) to unearth insights that will help them understand a business situation and make insightful and profitable decisions. Over the years, we have provided research services to a number of local and international companies and have obtained optimal experiences in the areas listed below.

Customer Experience

Market
Insights

Data
Collections

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CUSTOMER EXPERIENCE

  • Customer Satisfaction Studies
  • Net Promoter Score
  • Participant Feedback Survey

MARKET INSIGHTS

  • Market Entry and Product Launch
  • Usage and Attitudes Studies
  • Brand Health Tracking Studies
  • Pricing Studies
  • Mystery Shopping
  • Feasibility Studies
  • Market Intelligence Reports

DATA COLLECTION

  • CAPI
  • CATI
  • CAWI
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Free one-on-one consulting sessions

Our Research Officers are available for one-on-one consulting sessions to help you with various market research options and insights.